Privacy Policy
Last updated: December 2024
1. Information We Collect
When you place an order with Portraitkart, we collect the following information:
- Personal information (name, email address, phone number)
- Shipping address and billing information
- Photos and images you upload for portrait creation
- Order preferences and special instructions
- Payment information (processed securely through our payment partners)
2. How We Use Your Information
We use your information to:
- Process and fulfill your portrait orders
- Communicate with you about your order status
- Send digital proofs for your approval
- Improve our services and customer experience
- Send promotional communications (with your consent)
3. Photo Privacy
We understand the sensitive nature of personal photos. Your uploaded images are:
- Used solely for creating your commissioned portrait
- Stored securely and encrypted
- Never shared with third parties without your explicit consent
- Deleted from our systems 90 days after order completion (unless you request otherwise)
4. Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are processed through secure, encrypted connections. We regularly review and update our security practices to ensure your data remains protected.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Request your uploaded photos be deleted
6. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: privacy@portraitkart.com